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Patient FAQ’s

Do I need an appointment?

In most cases, yes. Custom bracing and prosthetic appointments take about 45 minutes to an hour. Prefabricated items, if in stock, can be delivered without an appointment. Call our office before stopping in and we will be happy to accommodate you as quickly as possible.

What do I need to bring with me?

Our facility runs like a doctor’s office. You need a prescription or referral from your doctor, your insurance cards and photo identification. If you do not have a prescription, you need to set an appointment with your doctor to be evaluated before we can deliver an item to you.

What insurances do you take?

We are proud to accept most insurances to include:
Anthem Blue Cross Blue Shield
Anthem Healthkeepers
Blue Cross Blue Shield Federal Employee Program
Healthkeepers Plus
Secure Horizons
Tricare Standard
Tricare for Life
Virginia Premier

Note: Although we accept the above listed insurances, some plans may not be in network with our company. Please call your insurance company to verify your benefits.

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Serving the Tidewater cites of: Newport News, Hampton, Yorktown, Chesapeake,
Norfolk, Virginia Beach, Williamsburg, Gloucester and entire Hampton Roads area.